Privacy policy

 

At Tweedy Cards and Gaming, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, browse our products, place an order, or contact us.

This Privacy Policy explains what information we may collect, how we use it, how we may share it, and the choices available to you.

1. Information We Collect

When you use our website or place an order, we may collect information that you voluntarily provide, including:

  • Your name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment and transaction information
  • Order details and purchase history
  • Information you provide when contacting customer support
  • Information submitted through forms or other interactions with our website

We may also automatically collect certain technical information when you browse our website, such as your IP address, browser type, device information, pages visited, and information about how you interact with our website.

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill your orders
  • Process payments and transactions
  • Ship products to you
  • Provide order confirmations, shipping updates, and other service-related communications
  • Respond to customer service requests
  • Process returns, refunds, and other order-related requests
  • Maintain and improve our website and services
  • Help protect our website against fraud, abuse, and unauthorized activity
  • Comply with applicable legal and regulatory requirements
  • Communicate with you when necessary regarding your account, orders, or purchases

We only use personal information for purposes that are reasonably related to operating and improving our business and providing our services.

3. Payment Information

Payments made through our website may be processed by third-party payment providers.

We do not need to store your complete payment card information on our own systems in order to process your purchase. Payment information may be handled directly by the applicable payment processor according to its own privacy policy and security practices.

4. Sharing of Information

We may share personal information with service providers and business partners when necessary to operate our store and provide services to you.

For example, information may be shared with providers involved in:

  • Payment processing
  • Order fulfillment
  • Shipping and delivery
  • Website hosting and technology services
  • Customer support
  • Fraud prevention and security
  • Analytics and website performance

We may also disclose information when required by law, legal process, or governmental request, or when necessary to protect our rights, customers, website, or business.

We do not sell your personal information as part of our ordinary business operations.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help provide essential website functionality, remember preferences, understand website usage, and improve the shopping experience.

Cookies may also be used by third-party services that support website functionality, analytics, advertising, or payment processing.

You can adjust your browser settings to control or block cookies. However, disabling certain cookies may affect the functionality of parts of our website.

For more information, please review our Cookies Policy.

6. Order and Marketing Communications

When you place an order, we may contact you using the information you provide to communicate important information about your purchase, including order confirmations, shipping updates, delivery information, returns, refunds, or customer service matters.

Where applicable, we may also send promotional communications in accordance with applicable law.

You may unsubscribe from promotional emails by following the unsubscribe instructions included in the communication.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, process transactions, maintain appropriate business and transaction records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

The amount of time information is retained may vary depending on the type of information and the reason it was collected.

8. Data Security

We take reasonable measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. We cannot guarantee absolute security of information transmitted to or through our website.

9. Third-Party Websites and Services

Our website may contain links to or use services provided by third parties.

Third-party websites and services operate under their own terms and privacy policies. We are not responsible for the privacy practices, content, or security of third-party websites that you may access through our website.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

10. Children’s Privacy

Our website is not intended to knowingly collect personal information from children.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review the situation and take appropriate action where required.

11. Your Privacy Choices and Rights

Depending on where you live, you may have certain rights regarding your personal information, which may include the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Object to or restrict certain uses of your information
  • Request information about how your personal information is handled
  • Opt out of certain promotional communications

Some rights may be subject to applicable legal requirements or exceptions.

To make a privacy-related request, please contact us using the information below.

12. California Privacy Rights

Because Tweedy Cards and Gaming is located in California, certain California privacy laws may apply to eligible California residents.

Depending on applicable law, California residents may have rights regarding their personal information, including rights to know, access, correct, delete, and limit or opt out of certain uses or disclosures of personal information.

To exercise an applicable privacy right, please contact us using the information below. We may need to verify your identity before completing certain requests.

We will not discriminate against you for exercising privacy rights provided to you by applicable law.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements.

When we make changes, we will update the Last Updated date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.

14. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:

Tweedy Cards and Gaming
4365 Tweedy Blvd
South Gate, CA 90280
United States

Email: contactsupport@tweedy.shop
Phone: (323) 219-2369