At Tweedy Cards and Gaming, we aim to provide customers with clear and accurate information about our hobby box cards, trading card products, and related collectibles.

This Warranty & Guarantee Policy explains the coverage that may apply to products purchased through https://tweedy.shop/.

1. Product Condition

We make reasonable efforts to ensure that products are accurately described on our website.

Customers should review the applicable product listing, including product descriptions, images, condition information, and any manufacturer information, before completing a purchase.

Product packaging and appearance may vary slightly due to manufacturer updates, printing differences, photography, or screen settings.

2. Manufacturer Warranties

Some products may be covered by a warranty or guarantee provided directly by the manufacturer.

Where a manufacturer provides a warranty or guarantee, the applicable manufacturer’s terms, conditions, exclusions, and limitations will apply.

Tweedy Cards and Gaming does not create or extend a manufacturer’s warranty beyond the terms provided by the manufacturer.

If you believe a product is covered by a manufacturer’s warranty, please contact us and we can provide reasonable assistance with identifying the appropriate next steps.

3. Trading Card and Hobby Box Products

Trading card products and hobby boxes may contain randomly distributed cards, inserts, parallels, autographs, memorabilia, or other collectible contents.

The contents and distribution of sealed products are determined by the applicable manufacturer.

Unless specifically stated in the applicable product listing, Tweedy Cards and Gaming does not guarantee:

• Specific cards
• Specific players or teams
• Specific characters
• Specific card numbers
• Specific inserts
• Specific parallels
• Specific autograph cards
• Specific memorabilia cards
• Specific pulls or outcomes
• Any particular market value or resale value

Purchasing a sealed product does not guarantee that it will contain a particular card or collectible.

4. Sealed Product Guarantee

When a product is advertised as sealed, we represent the product according to the condition and description stated on the applicable product listing.

Customers should inspect the product and its packaging when received.

If you believe a product does not match its advertised condition or description, please contact us promptly with your order number and relevant information.

5. Damaged Products

If your product arrives damaged, please contact us as soon as possible.

To help us investigate the issue, we may request:

• Your order number
• A description of the damage
• Photographs of the product
• Photographs of the packaging
• Other relevant information

After reviewing the circumstances, we will determine the appropriate resolution in accordance with our policies and applicable law.

6. Defective or Incorrect Products

If you receive a product that is defective or different from what you ordered, please contact us as soon as possible.

We will review the issue and, where appropriate, work with you to determine an appropriate resolution.

Any applicable return or refund will be handled according to our Return Policy and applicable law.

7. What Is Not Guaranteed

Unless expressly stated otherwise on the applicable product listing or required by applicable law, we do not guarantee:

• Specific trading card pulls
• Specific card values
• Future resale value
• Investment returns
• Future market prices
• Availability of a particular product after purchase
• Manufacturer release dates
• Exact delivery dates
• That a product will meet a particular collector’s subjective expectations

Trading card and collectible products are purchased for collecting and hobby purposes, and their market value may change over time.

8. Returns and Refunds

Our Warranty & Guarantee Policy does not replace our Return Policy.

Eligible products may generally be returned within 30 days of delivery, subject to the conditions stated in our Return Policy.

When an applicable refund is approved, it will be issued to the original payment method.

Please allow 3–5 business days for a processed refund to appear in your account. The actual posting time may vary depending on your bank or payment provider.

9. Pre-Order and Pre-Sale Products

Pre-order and pre-sale products are subject to manufacturer release dates and product availability.

We do not guarantee a specific manufacturer release date or delivery date unless expressly stated otherwise.

If a manufacturer changes a release date, the expected fulfillment date may also change.

For additional information, please review our Pre-Order & Pre-Sale Information page.

10. Limitation of Guarantees

To the maximum extent permitted by applicable law, any warranties or guarantees not expressly provided in writing are excluded.

Nothing in this policy is intended to exclude, restrict, or limit any consumer rights, warranties, guarantees, or protections that cannot legally be excluded or limited under applicable law.

11. Contact Us

If you have questions about a product warranty, guarantee, damaged product, defective product, or product condition, please contact us:

Tweedy Cards and Gaming
4365 Tweedy Blvd
South Gate, CA 90280
United States

Email: contactsupport@tweedy.shop
Phone: (323) 219-2369

Website: https://tweedy.shop/

When contacting us about a product issue, please include your order number, product name, and a description of the issue so we can assist you more efficiently.

12. Policy Updates

We may update this Warranty & Guarantee Policy from time to time to reflect changes to our products, services, business practices, or applicable legal requirements.

When changes are made, we will update the Last Updated date at the top of this page.